Certificasa
Website and portal for real estate technical certification
Certificasa is a service dedicated to safe real estate transactions: it verifies the urban and cadastral compliance of a property before the sale and delivers a complete technical dossier to the client. Officina Kreativa built the public website and the operational portal where agents, private clients, notaries and technicians follow the progress of their case.
The Challenge
The real estate market has a problem anyone in it knows: a good share of properties go on sale without the urban and cadastral documentation being properly verified. When the problem comes up, it comes up during negotiations: mortgage blocks, cancelled deeds, disputes. The Certificasa service already existed — professional technicians who inspect the property and produce the Integrated Technical Report — but a way to bring it online was needed: to explain it to those who don't know it, to collect requests from four very different audiences (agents, private clients, notaries, technicians), and to give buyers of the service a tool to follow their case day by day without having to make phone calls.
The Solution
We built two connected things: a public website and an operational portal. The website presents the service with sections tailored to each of the four audiences (agents, private clients, notaries, technicians) and includes three short explainer videos that run directly in the browser, with synchronized voiceover: in 90 seconds they explain what verification is, what the technical report is, and why it's worth doing before selling. They're interactive (play, pause, fullscreen) and start immediately without loading, because they're composed in real time. The same stories are also available as MP4 videos generated on demand, ready to be published on social media or in campaigns without having to redo anything. The quote request is structured in multiple steps and changes based on the audience: a real estate agent needs different information than a private person selling the family home. When a new request arrives, the Certificasa team receives an automatic notification. The operational portal is where clients log in after activating the service. They see their case status step by step (six clearly defined stages, from assignment to final dossier), download documents as they come in, receive automatic notifications at every progress step. No phone calls to ask where we stand.
The Result
Certificasa has been online since April 2026. The website explains the service to the four audiences it serves, and the operational portal is already in use by clients to follow their case through to the final dossier. Once inside, clients no longer need to call to find out where things stand: the notifications come on their own.
Key Takeaways
- Sito con sezioni dedicate a 4 pubblici: agenti, privati, notai, tecnici
- Tre video esplicativi animati direttamente nel browser, con voce narrante
- Le stesse storie anche come MP4 a richiesta, per social e campagne
- Portale operativo: il cliente segue la pratica fase per fase
- Notifiche automatiche a ogni avanzamento e per ogni nuovo lead in arrivo
Certificasa S.r.l.
2026
